Safe Gaming

3kok Responsible Gaming —
Keep the Fun Safe

3kok believes gaming is for entertainment — not stress or harm. Our safety tools and support team are always here for you.

For ages 21 and above only
Our Commitment

What is responsible gaming and why does it matter?

Responsible gaming means enjoying gaming as a form of entertainment — not as a source of financial loss or mental stress. At 3kok, we put every player's wellbeing first. Our platform provides tools that help you manage your playing time and spending.

Gaming is never a substitute for income. If you feel that gaming is affecting your daily life, relationships, or financial situation, please contact our support team. 3kok's 24/7 live chat support team is always ready to help you in Bengali.

Remember: responsible gaming is not only for you — it is for your family and loved ones too. You should only play on 3kok with money you can afford to lose, and only when you are in a completely sound state of mind.

Important Warning

3kok is only for people aged 21 and above. Account registration or gaming by minors is strictly prohibited.

If you are struggling with a gaming problem, contact us immediately via live chat or email us at [email protected].

Our Safety Tools

Stay Safe with Our Tools

3kok believes in empowering players — every one of our tools helps you stay in full control of your gaming.

Set Deposit Limits

Set a limit on how much you deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. Increasing a limit requires a wait of at least 7 days, but you can lower it right away.

Self-Exclusion

If you feel you need a break from gaming, use our self-exclusion feature. You can keep your account closed for anywhere from 30 days up to permanently. Please do not attempt to open a new account during this period.

Time-Out

Need a short break? Take a time-out from 24 hours up to 6 weeks. During this time your account will be completely inactive and no logins or bets will be possible.

Loss Limit

Set a limit on how much you can lose within a given period. Once the limit is reached, the system will automatically end your session and alert you.

24/7 Support Team

Contact our support team with any concerns related to responsible gaming. Trained representatives are available 7 days a week, 24 hours a day via live chat in Bengali.

Reality Check

A reminder will appear at set intervals to let you know how long you have been playing and how much you have spent. This information helps you make informed decisions.

Age Verification

For 21+ Only

To join 3kok, you must be at least 21 years old. We verify your age during account registration and may request proof of identity when needed. Keeping minors away from gaming is both our responsibility and a legal requirement.

If a minor you know is attempting to access this platform, please let us know at [email protected]. Advice for parents: use parental control software on your devices and keep your login credentials secure.

Age Requirement

Warning Signs

Signs of Gaming Addiction

Seek help right away if you notice any of the following signs:

  • A tendency to place larger bets to try to recover lost money
  • A feeling of inability to stop gaming or restlessness when not playing
  • Lying to family or friends about your gaming
  • Neglecting daily tasks, studies, or work to play
  • Spending money meant for food, bills, or essential expenses on gaming
  • Feeling irritable or anxious when not gaming
  • Neglecting sleep, health, or relationships to keep gaming
Healthy Gaming Habits

Tips for Safe Gaming

Following these simple guidelines will keep gaming enjoyable at all times:

  • Only play with money you are prepared to lose
  • Set a time and budget limit before each session
  • Keep other hobbies going so gaming is not your only form of entertainment
  • Never game under the influence of alcohol or drugs
  • Do not use gaming to cope with anger, loneliness, or sadness
  • Take regular breaks and enjoy your time away from the game
  • If in doubt, use our self-exclusion or limit-setting tools
Step-by-Step Guide

How to Use the Safety Tools

You can access these tools at any time from your account settings on 3kok.

01

Visit our FAQ for help or contact us via live chat.

Log in to your 3kok account and go to the profile menu.

02

Open Settings

Select the "Responsible Gaming" tab.

03

Choose a Tool

Set whichever you need — deposit limit, time-out, or self-exclusion.

04

Confirm

Save your preferences — some changes take effect immediately.

If you need assistance, contact us via live chat and we will guide you through each step.

Get Support

Contact Us

Do not hesitate to talk to us about any gaming-related concerns. The 3kok support team will listen without judgment and help you take the right steps.

To request self-exclusion, limit-setting, or account closure, contact us directly via live chat. Your information will remain completely confidential.

  • Live Chat: Bengali support available 24/7
  • Email: [email protected]
  • Response time: usually very fast

We Are Here for You

Speaking up about a gaming problem takes courage. The trained 3kok support team will understand your situation and help you find a solution — completely confidentially.

If needed, we can refer you to a professional counselor. Your wellbeing is our priority.

View FAQs
Q&A

Frequently Asked Questions about Responsible Gaming

Here are answers to the most commonly asked questions from players about responsible gaming tools and policies.

After logging into your account, go to Profile Settings and open the "Responsible Gaming" section. There you will find options to set daily, weekly, and monthly deposit limits. Lowering a limit takes effect immediately, but a request to increase a limit takes at least 7 days to come into effect. If you run into any trouble, reach out to us via live chat.

The duration of your self-exclusion depends on which option you chose. Once a temporary self-exclusion period ends (such as 30, 60, or 90 days), you can request to reactivate your account. For permanent self-exclusion, reactivating the account is not possible. In both cases, no bonus offers or promotional communications will be sent while self-exclusion is active.

No. 3kok is only for people aged 21 and above. If you fail the age verification, you will not be able to create an account or play. Any account belonging to a minor will be closed immediately and any funds deposited will be returned. Please keep gaming devices out of reach of minors.

A time-out is a temporary break — usually from 24 hours up to 6 weeks. Once the period ends, your account is reactivated automatically. Self-exclusion is a longer-term step — from 30 days up to permanent — where you need to make an active request to reopen your account. If you have serious concerns about your gaming, self-exclusion is the more effective option.

Start by contacting us via 3kok's live chat or at [email protected] — our team will help secure your account and guide you through the right steps. You can also talk to a family member or a trusted friend. For professional support, seek advice from a mental health service provider in Bangladesh.

To close your account completely, contact our support team via live chat or at [email protected]. Once your identity is verified, we will complete the account closure process promptly. If there is a remaining balance in your account, it will be returned in accordance with the applicable terms.
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Enjoy Gaming Safely on 3kok

Play responsibly, have fun, and reach out to us with any questions.